Terms of service

OVERVIEW

This website is operated by 1st Avenue, LLC. Throughout the site, the terms “we”, “us” and “our” refer to 1st Avenue. 1st Avenue offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – MOBILE TERMS OF SERVICE

The Kenorah mobile message service (the “Service”) is operated by Kenorah (“Kenorah”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice.

By consenting to Kenorah's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kenorah through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

We do not charge for the Service, but you are responsible for all charges imposed by your wireless provider. Message frequency varies. Message and data rates may apply.

You may opt out at any time by texting STOP to +18777412814. For Service support, text HELP to +18777412814 or email info@kenorah.store.

Wireless carriers are not liable for delayed or undelivered messages. You agree to provide a valid mobile number and update it as needed.

To the extent permitted by law, we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We may modify or discontinue the Service at any time without notice.

SECTION 6 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and subject to return or exchange only according to our Refund Policy. We do not guarantee that your device’s display of colors will be accurate.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate purchase and account information.

SECTION 8 – OPTIONAL TOOLS

Third-party tools are provided “as is” and “as available” without warranties or endorsement.

SECTION 9 – THIRD-PARTY LINKS

We are not responsible for third-party websites, content, or materials.

SECTION 10 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

You agree that we may use, edit, copy, publish, and distribute any comments you submit without obligation.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here:
https://www.kenorah.store/policies/privacy-policy

SECTION 11A – ACCESSIBILITY

We are committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience and apply relevant accessibility standards where reasonably possible.

Our Accessibility Policy is incorporated into these Terms of Service by reference and forms part of this agreement.

You can review our Accessibility Policy here:
https://www.kenorah.store/pages/accessibility-policy

If you experience any difficulty accessing our website or need assistance, please contact info@kenorah.store, and we will make reasonable efforts to assist you.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

SECTION 13 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful, abusive, discriminatory, or harmful purposes.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All Services and products are provided “as is” and “as available.” Liability is limited to the maximum extent permitted by law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless 1st Avenue, LLC and its affiliates.

SECTION 16 – SEVERABILITY

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect.

SECTION 17 – TERMINATION

We may terminate your access to the Service at any time for violations of these Terms.

SECTION 18 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 19 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United States.

SECTION 20 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@kenorah.store.

1st Avenue, LLC
Email: info@kenorah.store
5900 Balcones Drive STE 100
Austin, TX 78731
United States

Phone: 214-225-0020