Shipping Policy
At The Brunch Shop, our goal is to provide trusted products and top-notch service every step of the way.
Returns
Not totally satisfied? No worries! You may exchange your items within 14 days of receiving them or request a full refund within this timeframe.
Damaged Items
If your item arrives damaged, let us know right away! Once we receive pictures from you, we’ll either replace it at no cost to you or issue a full refund.
Lost Packages
If your package didn’t arrive, don’t panic. Please contact our team via email and we’ll do our best to resolve the issue.
Shipping Timelines
U.S. Orders:
- Processing time: 3-5 business days
- Delivery time: 7- 10 business days
Thank you for trusting Kenorah. We're always here to help, so please reach out if you have questions about your order. 💌💌 Email: shopify@kenorah.store